Search found 6 matches

by SebastianR
12 Nov 2018 10:30
Forum: News and Announcements
Topic: Free Ember+ Viewer
Replies: 10
Views: 5862

Re: Free Ember+ Viewer

And sorry I forgot to mention above... With the dynamic load option set to 1, I still cannot expand the 'Device' node.

Thanks
by SebastianR
12 Nov 2018 10:29
Forum: News and Announcements
Topic: Free Ember+ Viewer
Replies: 10
Views: 5862

Re: Free Ember+ Viewer

Hi, sorry for the delayed reply! I think I have two seperate issues here, the one mentioned above, where the whole tree cannot be polled, and also an ussue with the software not allowing me to expand the tree that it has loaded. As I said before I can see it is loading some of the nodes, but I can't...
by SebastianR
08 Nov 2018 14:52
Forum: News and Announcements
Topic: Free Ember+ Viewer
Replies: 10
Views: 5862

Re: Free Ember+ Viewer

Thank you for your reply! Yes I have tried to expand the items by clicking on them. When I try with the dynamic load value set to -1, it just stays on the please wait. The log suggests it cannot get all the elements within the time frame and also states that it is failing to get the children for ele...
by SebastianR
08 Nov 2018 12:30
Forum: News and Announcements
Topic: Free Ember+ Viewer
Replies: 10
Views: 5862

Re: Free Ember+ Viewer

Thank you! We have a DHD 52 XC2 and when I try to connect to it using the viewer tool, I can only see the top level of the tree (Device) and not expand it. However, when I right click and print tree, I can see the layers below the tree (GPI, GPO, Channels etc.) Is there anything I need to do to be a...
by SebastianR
08 Nov 2018 11:51
Forum: News and Announcements
Topic: Free Ember+ Viewer
Replies: 10
Views: 5862

Re: Free Ember+ Viewer

I am wondering whether it would be possible to get some support for this tool. I have an issue and would like to ask you a question please if possible.

Thanks
Seb
by SebastianR
08 Nov 2018 11:51
Forum: News and Announcements
Topic: Free Ember+ Viewer
Replies: 10
Views: 5862

Re: Free Ember+ Viewer

I am wondering whether it would be possible to get some support for this tool. I have an issue and would like to ask you a question please if possible.

Thanks
Seb