Playlist blinks white

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sbourghardt
Posts: 27
Joined: 28 Aug 2016 17:41

Playlist blinks white

Post by sbourghardt » 22 Jan 2018 10:31

Hi,
We got this issue when starting PF this morning after the computer being shut off during the weekend. Have tried to restart the computer several times and installing the latest update. Problem still remains. But there in no problem to broadcast or voice track. The playlist just blinks.

Look at the attached video:
https://www.dropbox.com/s/pdpvnhy7sez00 ... 5.mov?dl=0

sbourghardt
Posts: 27
Joined: 28 Aug 2016 17:41

Re: Playlist blinks white

Post by sbourghardt » 22 Jan 2018 10:39

Here is the debug-log: https://www.dropbox.com/s/3rhosc7bg9vxu ... 2.log?dl=0

It stops when you right-click, and starts again when you exit the menu. And it only blinks when you have the mouse over the playlist.

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radio42
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Posts: 4909
Joined: 05 Apr 2012 16:26

Re: Playlist blinks white

Post by radio42 » 22 Jan 2018 10:59

I cannot find anything related in the Debug log. The given 'first chance exceptions' are pure file not found issues, which are all gracefully caught and handled and which are not related to any flickering.

The flickering from the video more looks like a general graphics issues on your PC - but not really ProppFrexx related.
Do you know why it was shutdown over the weekend?
Maybe a Windows update and any other system update was installed which is now causing this issue?

I actually doubt, that this is a ProppFrexx issue by itself, as it did not happen so far with any other customer.

sbourghardt
Posts: 27
Joined: 28 Aug 2016 17:41

Re: Playlist blinks white

Post by sbourghardt » 22 Jan 2018 11:00

Sorry for disturbing you. It seems like the issue was related to our mouse at which the scroll wheel was locked scrolling up.

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