crash on win10 1803 build 17134.1

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hdradio
Posts: 620
Joined: 10 Apr 2012 17:36

crash on win10 1803 build 17134.1

Post by hdradio » 03 May 2018 07:03

This morning PFOA crashed without any reason. Yesterday I updated my pc to latest build of windows 10.

Code: Select all

Application: ProppFrexx ONAIR.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FF89D9D643A (00007FF89D8D0000) with exit code 80131506.

Code: Select all

Log Name:      Application
Source:        Application Error
Date:          03/05/2018 05:18:26
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      OnAir1
Description:
Faulting application name: ProppFrexx ONAIR.exe, version: 4.0.4.23, time stamp: 0x5abcd546
Faulting module name: clr.dll, version: 4.7.3056.0, time stamp: 0x5a8e59c5
Exception code: 0xc0000005
Fault offset: 0x000000000010643a
Faulting process id: 0xf6c
Faulting application start time: 0x01d3e180debb569a
Faulting application path: C:\Program Files\radio42\ProppFrexx ONAIR\ProppFrexx ONAIR.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: 767a3d36-3517-4a30-82ed-89813eb3bb09
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-05-03T02:18:26.149723000Z" />
    <EventRecordID>301</EventRecordID>
    <Channel>Application</Channel>
    <Computer>OnAir1</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ProppFrexx ONAIR.exe</Data>
    <Data>4.0.4.23</Data>
    <Data>5abcd546</Data>
    <Data>clr.dll</Data>
    <Data>4.7.3056.0</Data>
    <Data>5a8e59c5</Data>
    <Data>c0000005</Data>
    <Data>000000000010643a</Data>
    <Data>f6c</Data>
    <Data>01d3e180debb569a</Data>
    <Data>C:\Program Files\radio42\ProppFrexx ONAIR\ProppFrexx ONAIR.exe</Data>
    <Data>C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll</Data>
    <Data>767a3d36-3517-4a30-82ed-89813eb3bb09</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

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radio42
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Posts: 4914
Joined: 05 Apr 2012 16:26

Re: crash on win10 1803 build 17134.1

Post by radio42 » 03 May 2018 07:44

The crash did not happen directly inside ProppFrexx, but within the .Net framework.
This is typically an indication that an issue within the Operating System happened.
As the error also already occurred right after a Windows Update, I can only assume, that some driver issue occurred, eg. with your sound card or whatever. Unfortunately the error doesn’t tell much about it.
I believe that this is not a PF bug, as so far no other user had this issue. I also just did all the latest windows update on my test PCs and could not experience any issue.
Maybe the update was somehow unsuccessful and left you with an unstable system?

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radio42
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Posts: 4914
Joined: 05 Apr 2012 16:26

Re: crash on win10 1803 build 17134.1

Post by radio42 » 03 May 2018 11:15

Are you maybe using a D&R console?
They just recently reported some issue, see here: https://www.d-r.nl/forum/index.php?topic=441.0

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radio42
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Posts: 4914
Joined: 05 Apr 2012 16:26

Re: crash on win10 1803 build 17134.1

Post by radio42 » 09 May 2018 09:43

Any News?

Michel67
Posts: 77
Joined: 28 Nov 2016 19:53

Re: crash on win10 1803 build 17134.1

Post by Michel67 » 20 May 2018 23:22

unfortunately I also did an update of w10. so far, not the right settings have been found to make PF work well, which until recently succeeded in a short time. problem are now mainly the overall windows sound settings in combination with d & r airlite.

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radio42
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Posts: 4914
Joined: 05 Apr 2012 16:26

Re: crash on win10 1803 build 17134.1

Post by radio42 » 20 May 2018 23:24

As said above - this seems to be a particular problem with the drivers provided by D&R - see the above post/link!

As such, I guess you need to complain with the support team at D&R!

Michel67
Posts: 77
Joined: 28 Nov 2016 19:53

Re: crash on win10 1803 build 17134.1

Post by Michel67 » 21 May 2018 10:27

I also believe that PF is not the problem, but that windows causes all problems. until now I have partially got it working again but in the windows sound settings such something has changed so I run into a few small problems, takes time to solve. on the second computer where RadioDJ also runs sound problems after updating windows.

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radio42
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Posts: 4914
Joined: 05 Apr 2012 16:26

Re: crash on win10 1803 build 17134.1

Post by radio42 » 21 May 2018 11:39

I guess it is not really Windows, but indeed rather D&R - one of the main issue are the drivers, which D&R doesn't provide by its own.
I see a lot of very stable Windows 10 systems, so it almost became a habit to always blame Microsoft for any fault first - because that is so easy ;-)
If I was you, I would really make more pressure on D&R!

meisterpropper
Posts: 69
Joined: 03 Aug 2012 09:36

Re: crash on win10 1803 build 17134.1

Post by meisterpropper » 25 May 2018 17:43

I´ve had problems with D&R airlite drivers. Only a fresh windows 10 install helped me solving my problem.

Michel67
Posts: 77
Joined: 28 Nov 2016 19:53

Re: crash on win10 1803 build 17134.1

Post by Michel67 » 29 May 2018 14:32

No doubt about the stability of PF and MSWIN10 but an update of MSWIN10 is again one with negative consequences. For me the only solution was a reinstallation of win10 after which it all works fine again!

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