Pf does not start anymore

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Bumperke
Posts: 231
Joined: 21 Nov 2016 09:31

Pf does not start anymore

Post by Bumperke » 01 Sep 2019 11:02

We have a strange problem. PF does not start anymore. Every other app starts with exception fro PF.
It just doesn’t react anymore.

What will fix this problem? :?

KR
Will

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radio42
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Joined: 05 Apr 2012 16:26

Re: Pf does not start anymore

Post by radio42 » 01 Sep 2019 13:45

If it doesn’t start anymore all of a sudden, something must have changed. Eg have you performed any update?

And what do you mean by any other app also doesn’t start?!

Do you get any entry in the ProppFrexx ‚Error.log‘ File?
Else any entry in the Windows event log?

Without further details I am afraid I cannot help much...

Bumperke
Posts: 231
Joined: 21 Nov 2016 09:31

Re: Pf does not start anymore

Post by Bumperke » 02 Sep 2019 11:18

lm not able to give any info.
All apps works with exception from PF. Where can i pick up an error log file?
I guess you're right that somethings changed, but without any error log there's nothing to find. And since PF does not work, i have to find some other way to get the error log. Where can this be exactly?

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radio42
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Re: Pf does not start anymore

Post by radio42 » 02 Sep 2019 11:26

The Error.log File is located in the ProppFrexx AppDataUser Folder, eg %appdata%/radio42/ProppFrexx ONAIR/4.0

Also take a look to the Windows Event Log. See here how to use it:
https://www.google.de/amp/s/www.howtoge ... se-it/amp/

Please describe what exactly is happening when you start ProppFrexx?
- is nothing happening at all?
- is the splash screen shown, but then it freezes?
If yes, what last message is displayed at the bottom?

Bumperke
Posts: 231
Joined: 21 Nov 2016 09:31

Re: Pf does not start anymore

Post by Bumperke » 02 Sep 2019 14:17

1-9-2019 7:58:47 [v4.1.3.1]:********** Error/Exception Information **********
Error Message: Could not find a part of the path 'C:\Users\pf\AppData\Roaming\radio42\ProppFrexx ONAIR\4.0\log\ProppFrexx ONAIR.Scheduler201909.log'.
Error Type: System.IO.DirectoryNotFoundException
Error Source: mscorlib.Void WinIOError(Int32, System.String)
********** System Stack Trace **********
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
at System.IO.StreamWriter..ctor(String path, Boolean append)
at System.IO.File.AppendText(String path)
at ProppFrexx.ProppFrexx_ONAIR.uAoc(Object )
********** Environment Stack Trace **********
at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
at System.Environment.get_StackTrace()
at ProppFrexx.ErrorDialog.GetExceptionInfo(Exception e, Boolean full)
at ProppFrexx.ProppFrexx_ONAIR.NAdm(Exception )
at ProppFrexx.ProppFrexx_ONAIR.uAoc(Object )
at ProppFrexx.ProppFrexx_ONAIR.oAo0(Object )
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
********** End **********

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radio42
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Re: Pf does not start anymore

Post by radio42 » 02 Sep 2019 14:32

Could it be, that you have moved your config directory or your scheduler directory?
Please make sure, that the path "C:\Users\pf\AppData\Roaming\radio42\ProppFrexx ONAIR\4.0\log\" exists and that you have access to it!

Bumperke
Posts: 231
Joined: 21 Nov 2016 09:31

Re: Pf does not start anymore

Post by Bumperke » 12 Sep 2019 14:36

radio42 wrote:
02 Sep 2019 14:32
Could it be, that you have moved your config directory or your scheduler directory?
Please make sure, that the path "C:\Users\pf\AppData\Roaming\radio42\ProppFrexx ONAIR\4.0\log\" exists and that you have access to it!
Hi Bernd, back from my holiday. Make a fresh start.
The folder exists, PF just does nothing.
pf02.jpg
pf01.jpg

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radio42
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Re: Pf does not start anymore

Post by radio42 » 12 Sep 2019 14:39

Same error as above?
If yes, please check, if ProppFrexx has access rights - that is what the above error message says!
Something must have changed, as else there is no reason, that PF wouldn't work anymore.
I also did not hear about such an issue fro any other user.

So without further details about possible errors or what might have changed on your system I am also a bit lost and not really able to help.

Bumperke
Posts: 231
Joined: 21 Nov 2016 09:31

Re: Pf does not start anymore

Post by Bumperke » 12 Sep 2019 15:16

radio42 wrote:
12 Sep 2019 14:39
Same error as above?
If yes, please check, if ProppFrexx has access rights - that is what the above error message says!
Something must have changed, as else there is no reason, that PF wouldn't work anymore.
I also did not hear about such an issue fro any other user.

So without further details about possible errors or what might have changed on your system I am also a bit lost and not really able to help.
Looking already in the event logger, not able to find anything. Only a windows update (again :? ).
For what it's worth, PF does not start at all. I can use the pic, open in the C directory,... i'm cunfused. What will be the first thing PF will do after you activate the app?

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radio42
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Re: Pf does not start anymore

Post by radio42 » 12 Sep 2019 15:38

Try to move away the entire config folder.
E.g. rename it from „4.0“ to „4.0copy“.
Then restart PF...

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