ProppFrexx Remote ONAIR viewer meta data no updating with new version

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phonic
Posts: 230
Joined: 06 Mar 2019 14:45

ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 27 Apr 2020 15:11

I've noticed song titles are not being updated. I've updated 2 studios to 4.1.5.13 from 4.1.5.5 are both are no longer updating meta data on the remote viewer. The main system was updated to 4.1.5.13 first but when I updated updating the studios the remote viewer no longer updated song titles(you have to disconnect and reconnect for it to update). I've kept the other studios to the older version unless resolved.

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radio42
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Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by radio42 » 27 Apr 2020 16:45

Probably you did not updated the Remoter Viewer version and libs?!
Note, that you MuST always use the same libs and version.
So copy all over again.
And try again.

phonic
Posts: 230
Joined: 06 Mar 2019 14:45

Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 27 Apr 2020 16:51

I do know sometimes they get a little trigger happy with pressing buttons, and see update notifications and upgrade and don’t close the remote or GPIO, and to just continue resulting last time in ProppFrexx being messed up.

Anyway, I’ve rolled back one install to 4.1.5.10, and resolved the issue with the Remote ONAIR Viewer.
I will see if upgrading again brings the issue back. If so, I’ll update you.

phonic
Posts: 230
Joined: 06 Mar 2019 14:45

Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 27 Apr 2020 17:00

Just upgraded back to 4.1.5.13 and it’s the same again:
The counters(time remaining and overlay waiting,etc) and everything else works fine, but Prev.,Curr. or Next. is not updated.
I can see it counting down to the next song, but it never updates the titles until I disconnect and reconnect again. Everything else seems to display correctly.
I’ll roll back again to 4.1.5.10.

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radio42
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Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by radio42 » 27 Apr 2020 22:18

I just tried it again, but I cannot reproduce your issue! It is all working fine here!
You are probably not updating all needed dlls with the Remote Viewer (but only updated the .exe)? - make sure to also copy ALL "Zyan*.dll" files as well as the "DevExpress*.dll" files!
Update2.jpg
Update1.jpg

phonic
Posts: 230
Joined: 06 Mar 2019 14:45

Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 27 Apr 2020 23:07

radio42 wrote:
27 Apr 2020 22:18
I just tried it again, but I cannot reproduce your issue! It is all working fine here!
You are probably not updating all needed dlls with the Remote Viewer (but only updated the .exe)? - make sure to also copy ALL "Zyan*.dll" files as well as the "DevExpress*.dll" files!
Update2.jpgUpdate1.jpg
I can reproduce in all studios that update to 4.1.5.13. Downgrading to 4.1.5.10 resolves the issues for now.
I’m doing nothing different in updating, clicking on the update notification windows ensuring all related software is closed beforehand, and it installs without any error.

phonic
Posts: 230
Joined: 06 Mar 2019 14:45

Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 27 Apr 2020 23:26

I’ll see if doing a manual update from the archive it downloads resolves the issue.

phonic
Posts: 230
Joined: 06 Mar 2019 14:45

Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 28 Apr 2020 00:50

I've done a manual update and manually checking the files copied and does not resolve this issue.

All files from the archive have replaced existing and new lib versions Dev*.v19.2.dll were listed along with existing v18.2.dll, and both Zyan.*.dll libs were placed. To double check, I've even tested again with deleting all files from the folder completely, and copying the 4.1.5.13 update over as I do when rolling back to 4.1.5.10.

I've empyied the folder and copied back 4.1.5.10 files for the moment as studios need it working.

phonic
Posts: 230
Joined: 06 Mar 2019 14:45

Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 28 Apr 2020 02:20

After doing more testing between computers the issue seems to be only happening over the internet not when connecting to the local computer. I will reinstall a fresh copy of ProppFrexx 4.1.5.13 on the main system in case it did not update correctly.

phonic
Posts: 230
Joined: 06 Mar 2019 14:45

Re: ProppFrexx Remote ONAIR viewer meta data no updating with new version

Post by phonic » 28 Apr 2020 02:40

phonic wrote:
28 Apr 2020 02:20
After doing more testing between computers the issue seems to be only happening over the internet not when connecting to the local computer. I will reinstall a fresh copy of ProppFrexx 4.1.5.13 on the main system in case it did not update correctly.
Update: This seems to have resolved the issue. It would appear the main system did not update correctly even though it gave no error message, but the other studios did, so they had a version mismatch that could have caused the issue when connecting from 4.1.5.13 to a lower version of ProppFrexx on the main system.

I will now update the other studios while it's quiet.

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