ProppFrexx has stopped opening.

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WickedSpins23
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Joined: 14 Feb 2020 18:03

Re: ProppFrexx has stopped opening.

Post by WickedSpins23 » 20 Oct 2020 16:05

I'm on Shoutcast V2
Shoutcast Server v2.6.0.753/posix(linux x64)
Net. Framework V 4.8.03752

I am wondering if there is a conflict outside of PF that is preventing me from connecting to the SHOUTcast server as I've now tried to connect to the server with WinAmp and that also says there is an error.
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Screenshot 2020-10-20 145956.png

WickedSpins23
Posts: 27
Joined: 14 Feb 2020 18:03

Re: ProppFrexx has stopped opening.

Post by WickedSpins23 » 20 Oct 2020 16:24

cancel that on WINAMP I have now got that to connect

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radio42
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Re: ProppFrexx has stopped opening.

Post by radio42 » 20 Oct 2020 20:09

There must be an issue with the the v2 encoder setup resp. streaming server connection - still, it shouldn't crash.
However, it should never crash. The bug seems to be inside the audio lib I am using.
I am currently in contact with the developer of it - as I now have all info, I hope to come back soon about this.

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radio42
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Re: ProppFrexx has stopped opening.

Post by radio42 » 21 Oct 2020 14:44

To further investigate the issue together with the audio lib vendor we a rurally need a crash dump file.
So please to the following:
You can generate a dump file using the ProcDump tool:

https://technet.microsoft.com/en-us/sys ... 96900.aspx

Then start ProppFrexx like this - start the Streaming Server to generate the crash:

procdump -e -ma -x . “ProppFrexx ONAIR.exe"

Then ZIP and upload the generated dump file to have a look at here:

ftp.un4seen.com/incoming/

Cheers and Thanks,
Bernd

WickedSpins23
Posts: 27
Joined: 14 Feb 2020 18:03

Re: ProppFrexx has stopped opening.

Post by WickedSpins23 » 21 Oct 2020 21:55

Right the thing is I've managed to get it stable since that last crash and now the encoder just reports (An Unknown Error)
Even when I put it back to Connect at Startup

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radio42
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Re: ProppFrexx has stopped opening.

Post by radio42 » 21 Oct 2020 22:50

Okay. That changes the game!
Could it be, that ProppFrexx ONAIR is blocked in your Firewall or Antivirus tool with respect to network traffic?!
AN unknown error typically indicates, that no connection to the server could even be made!

WickedSpins23
Posts: 27
Joined: 14 Feb 2020 18:03

Re: ProppFrexx has stopped opening.

Post by WickedSpins23 » 22 Oct 2020 02:21

I've looked at them and it's not blocked even disabled them to and tried connecting

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radio42
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Re: ProppFrexx has stopped opening.

Post by radio42 » 22 Oct 2020 07:59

But then you must see some incoming connections in your SHOUTcast server console output/log. Can you post if there are any errors or what you see, when you try to connect?!

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radio42
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Re: ProppFrexx has stopped opening.

Post by radio42 » 22 Oct 2020 14:38

I just installed the exact same SHOUTcast version and tried it myself.
It worked like a charm after 1 minute. So I am pretty sure, that there is a network issue blocking the connection from ProppFrexx to our SHOUTcast server!
Please take a look to your SHOUTcast log file. If there would be no blocking network issue, you should and must see something like the line line highlighted in bold.
So please send me your log file from your server...

Here is mine:
2020-10-22 14:32:22 INFO *********************************************************************
2020-10-22 14:32:22 INFO ** Shoutcast Distributed Network Audio Server (DNAS) **
2020-10-22 14:32:22 INFO ** Copyright (C) 2014-2019 Radionomy SA, All Rights Reserved **
2020-10-22 14:32:22 INFO *********************************************************************
2020-10-22 14:32:22 INFO [MAIN] Shoutcast DNAS/win64 v2.6.0.753 (Apr 23 2019)
2020-10-22 14:32:22 INFO [MAIN] PID: 48580
2020-10-22 14:32:22 INFO [MAIN] Saving log output to `C:\Users\bernd\AppData\Local\Temp\sc_serv.log'
2020-10-22 14:32:22 INFO [MAIN] Automatic log rotation interval: 1 day
2020-10-22 14:32:22 INFO [MAIN] Loaded config from `C:\Temp\SHOUTcastv2\sc_serv.conf'
2020-10-22 14:32:22 INFO [MAIN] Calculated CPU count is 12 -> 2 CPUs specified to be used
2020-10-22 14:32:22 DEBUG ident is DIDC07a55fa0-d8ec-4329-8a90-d67df139d65d-8082, DID is a3b9c22ac64c2ac51af24b75dbb68407b5f89ee587c4756794bec62ec83453
2020-10-22 14:32:22 INFO [MAIN] Starting 2 network threads
2020-10-22 14:32:22 INFO [MICROSERVER] Listening for source and client connections on port 8082
2020-10-22 14:32:22 INFO [MICROSERVER] Listening for legacy source connections on port 8083
2020-10-22 14:32:22 INFO [MICROSERVER] Flash policy file server not enabled
2020-10-22 14:32:30 INFO [SRC 127.0.0.1:55098] Shoutcast 2 source connection starting.
2020-10-22 14:32:30 INFO [SRC 127.0.0.1:55098 sid=1] Title update [radio42]
2020-10-22 14:32:30 INFO [SRC 127.0.0.1:55098 sid=1] stream detected MPEG v1 layer 3 stereo
2020-10-22 14:32:31 INFO [SRC 127.0.0.1:55098 sid=1] Title update [radio42]

WickedSpins23
Posts: 27
Joined: 14 Feb 2020 18:03

Re: ProppFrexx has stopped opening.

Post by WickedSpins23 » 23 Oct 2020 02:05

Ok it's crashing PF again and I've worked out why it closes it sometimes and not other times but still the problem with the connection. I run a laptop that acts as my auto DJ for the radio station my US Partner in the radio station also runs one as a back up should my end go down. This way we stream 24/7 on AutoDJ unless there is another DJ on with their show.
I'm running PF on my Main Desktop so to connect PF Encoder on my main PC desktop I have to KICK that stream and then go over and connect PF on my Desktop. I have about 15 seconds before my Laptop auto picks up if this happens then PF encoder just reports there is (An Unknown Error Occurred). That fits in with what you say about it being stopped from connecting to the server as the stream is in use. That issue solved, I've had my US partner turn his laptop off and I've stopped the auto DJ my end so the server stream is clear for connection.

I start my encoder in PF and reports connecting then stopped then connecting again where it hangs for about 10 seconds before PF shuts down.So the original problem is still there.

I've download Procdump and however when I use this command ( procdump -e -ma -x . “ProppFrexx ONAIR.exe" ) I get the following message
--------------------------------------------
C:\Dumps>procdump -e -ma -x . "ProppFrexx ONAIR.exe"

ProcDump v10.0 - Sysinternals process dump utility
Copyright (C) 2009-2020 Mark Russinovich and Andrew Richards
Sysinternals - www.sysinternals.com

Error launching ProppFrexx ONAIR.exe:
The system cannot find the file specified. (0x00000002, 2)
----------------------------------------------------------------------------

But if I use this command C:\Dumps>procdump -e -ma -w ProppFrexx ONAIR.exe
I get a dump file but don't know how to upload to the FTP link you gave

Sorry about all this confusion, I'm not greatly tech/code minded and not used FTP for about 15 years lol

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