UAC Freezing

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louis
Posts: 28
Joined: 12 Mar 2013 19:54

UAC Freezing

Post by louis » 18 Mar 2014 17:26

Hey Bernd--

For the last couple of weeks, when you try to change users in ProppFrexx, the UI freezes on the "Changing User Interface Layout..." message. My autoplay keeps on playing, but I have to force quit to get back into the program. It presents an issue, because I am by default logged in as a standard user. I need to get into my admin user to change some things, and can't.

I just updated to the current version, and I am still running into the issue.

Best,
Louis

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radio42
Site Admin
Posts: 6378
Joined: 05 Apr 2012 16:26

Re: UAC Freezing

Post by radio42 » 18 Mar 2014 22:18

Please try to delete the related "ProppFrexx OnAir.user.layout" file in the ProppFrexx AppDataUser folder (e.g. "C:\Users\username\AppData\Roaming\radio42\ProppFrexx ONAIR\3.0").

It seems, that this file got corrupted (maybe due to a system crash or unpredicted shutdown).
E.g. if you can not switch to the admin layout, delete the file "ProppFrexx OnAir.Admin.layout"...

louis
Posts: 28
Joined: 12 Mar 2013 19:54

Re: UAC Freezing

Post by louis » 19 Mar 2014 13:13

Resolved. Thank you! :D

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RedPanda
Posts: 123
Joined: 31 Mar 2013 13:18

Re: UAC Freezing

Post by RedPanda » 20 Mar 2014 00:06

This seems to be a constant problem for people. I've never had it but in reading the forums perhaps the settings area could have a new section for fixing issues like this, like a button to delete these files and restart ONAIR. Just to make things easier for people, especially those not good at navigating folders in Windows. Just a suggestion. ;)
Females use radio software too!

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radio42
Site Admin
Posts: 6378
Joined: 05 Apr 2012 16:26

Re: UAC Freezing

Post by radio42 » 20 Mar 2014 19:33

There is already a 'Reset' Layout button available (see the 'Look And Feel' section of either the general settings or the User Settings, in case of UAC).

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