IPadress RVT computer changed

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Bumperke
Posts: 235
Joined: 21 Nov 2016 09:31

IPadress RVT computer changed

Post by Bumperke » 19 Sep 2018 20:43

The IP adresses on our computers changed since anybody decided it had to have an static IP.
He also changed the names and groups. Since that moment nobody is enable to down or upload the voicetracks anymore.
He didn't change anything in ProppFrexx, the regular ipadres tcpex://2**.***.*.*2:9042/ProppFrexxRemoteService doens't make contact. Can you help?
Will

EDIT: As you know we have several licenses. One of them now gives a beep every 3 minutes. Pf isn't registrered anymore. Key is invalid.

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radio42
Site Admin
Posts: 5572
Joined: 05 Apr 2012 16:26

Re: IPadress RVT computer changed

Post by radio42 » 20 Sep 2018 08:25

Unfortunately I cannot be your network administrator.
You simply would have to specify the new IP addresses or DNS name of your server in order to connect.
Maybe your network admin (the 'anybody') can also check, if he added a firewall which now blocks things.

Regarding the 'beep' - this means, that one/some of your PCs would run in demo mode - because the ProppFrexx Ident-Number has changed (either because the hardware has changed and/or the computer name). In this case you need to transfer the license resp. get new keys.
In such case, please send me your original registration data (e.g. the original registration mail) PLUS the new ProppFrexx Ident-Number.

Bumperke
Posts: 235
Joined: 21 Nov 2016 09:31

Re: IPadress RVT computer changed

Post by Bumperke » 20 Sep 2018 08:54

radio42 wrote:
20 Sep 2018 08:25
Unfortunately I cannot be your network administrator.
You simply would have to specify the new IP addresses or DNS name of your server in order to connect.
Maybe your network admin (the 'anybody') can also check, if he added a firewall which now blocks things.

Regarding the 'beep' - this means, that one/some of your PCs would run in demo mode - because the ProppFrexx Ident-Number has changed (either because the hardware has changed and/or the computer name). In this case you need to transfer the license resp. get new keys.
In such case, please send me your original registration data (e.g. the original registration mail) PLUS the new ProppFrexx Ident-Number.
Problem1 is fixed, thxs for the tip.
Problem 2, just send you an email

Thxs

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