Proppfrexx freezes regularly
Proppfrexx freezes regularly
Hi there,
Our playout with proppfrexx has already been frozen twice in a 3-day period.this after a long stable period. The rest of the programs on the server (schoutcast, rtv software, filezilla) are working properly but we have to shutdown PFt by ending the program in Taskmanager
After shuting down the program in the taskmanager he works fine again...
what can i do to find the solution to this issue?
Proppfrexx 4.1.5.1.
Windows server 2012 R2 64 bit
32 gb mem.
Our playout with proppfrexx has already been frozen twice in a 3-day period.this after a long stable period. The rest of the programs on the server (schoutcast, rtv software, filezilla) are working properly but we have to shutdown PFt by ending the program in Taskmanager
After shuting down the program in the taskmanager he works fine again...
what can i do to find the solution to this issue?
Proppfrexx 4.1.5.1.
Windows server 2012 R2 64 bit
32 gb mem.
Re: Proppfrexx freezes regularly
If it really freezes, the Windows Event log should contain an entry!
Typically this is bad system driver issue (which might only be used in that way by ProppFrexx).
Typically this is bad system driver issue (which might only be used in that way by ProppFrexx).
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
Re: Proppfrexx freezes regularly
Hi Bernd,
it's strange but we did not changed anything... After wednesday when it freeze i did a update on PF.
Before wednesday the system ran 150 / 200 days without any issue at all..
in the win logfile there is no info... but is there also a program log file in PF?
it's strange but we did not changed anything... After wednesday when it freeze i did a update on PF.
Before wednesday the system ran 150 / 200 days without any issue at all..
in the win logfile there is no info... but is there also a program log file in PF?
Re: Proppfrexx freezes regularly
If there are any ProppFrexx issues, these will be logged into a file called „Erroe.log“ contained in the ProppFrexx AppDataUser folder.
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
Re: Proppfrexx freezes regularly
I Bernd
i have checked the dir, but the mentiond file is not listed...
do i have to enable this in the config?
i have checked the dir, but the mentiond file is not listed...
do i have to enable this in the config?
Re: Proppfrexx freezes regularly
No. The file is only created, if there is an error happening from within ProppFrexx.
This means, that the error happens outside of ProppFrexx, e.g. in a system driver or the OS, e.g. the network interface, sound card driver or alike!
This means, that the error happens outside of ProppFrexx, e.g. in a system driver or the OS, e.g. the network interface, sound card driver or alike!
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution