Music over overlay and Explorer window is gone

[radio42]

Yes, either grant the User the right to change the layout.
Or log in as the Admin and then control it from the User settings. To do so use the UAC Button and select the User and click on its settings.
Alternative you can manually delete the User layout files ("ProppFrexx ONAIR.username.layout") from within the AppDataUser directory.

[mart3223]

Hi Bernd,

I have changed some things. But every time the news runs over the music. At 12.00 this day, a song was ended commercials were started and at the same time the music started. What is going wrong. As attachment the screen shots of de overlayscheduler and the script.

Greetz, Martijn

[radio42]

I'll take a detailed look and try to reproduce the issue here...

Just one note:
You should definitely set the "SupressHistoryCheck" and "SupressAddHistory" option with the given script-lines!
Else 'Advert' and 'LoadTrack' might not be played, if the global history check fails!

And you are sure not to use any control-commands anywhere to issue a play next or AutoPlay command?

[radio42]

I have seriously retested it and I can not reproduce your issue.
So it must be some settings you are using.
The only thing I can think of is, that you might use any control-command somewhere, so that the AutoPlay or PlayNext command is issued.
Else it wouldn't be possible.

If nothing helps, we might do a remote TeamViewer session, so that I can take a look at your system and setting and that you can demo me your issue live...

[radio42]

Any news on this one?

[djgait]

Hello Mart,

I saw you post on radioforum, but since they disabled my account there when i updated my email address, i decided to leave a reply here.

I have had the same issue with the overlay player starting the playlist after starting the overlay.

My troubleshoot was done with the following questions:

> Does this happen on random occasions?
And even if it does seem to, isn't is happening on a certain day on a certain time evertime.
I saw you mentioning 14.00 hrs and 12.00 hrs. In my situation, is looked like is was happening randomly, but after carefully logging is was only at xx hrs on day xx and the other occasions were day yy and hour yy.
> Is there any other form of scripting/controlling done in overlays?
For example, if the control command somewhere says " on Started" a command like PLS_Current_PLaynext, you trigger the playout from within an overlay item.

Furthermore it is sometimes neccesary to overlap sequential overlays, with the second on soft start. When there is a gap between 2 overlay playouts, the playlist could be triggered and proppfrexx doesn't end the track when a fadein is running.

[radio42]

@DJGait,

when you say "I have had the same issue" - that sounds like you resolved it.
What was the reason in your case?

[radio42]

I might have found an issue, if an overlay is starting exactly while the current track just fades-in at that moment.
This issue will be resolved in the next version!
However, 'AutoPlay' should have been disabled regardless...as such it might only be the current track which continues to play in that case...and it is a very rare case...

[radio42]

Please test the new v3.0.12.5 - which should fix your issues!

[mart3223]

Hi Bernd and djgait,

I have read the posts. Last sunday i have updated the software. I will tomorow check if the update solved the problem. Last week was a litlebit busy at the office so I was not quick with my respons, sorry for that.

Martijn