Overlay stuck

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hdradio
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Joined: 10 Apr 2012 17:36
Location: Crete, Hellas
Overlay stuck

Post by hdradio »

I noticed that my overlays do not play anymore.
I was away the weekend and today that I came back I noticed that PF has stopped playing my overlays.
When it's time for an overlay to play, it does not play and there is a dead air until the silence detector switches auto play on.
There is no way to cancel or close overlay player. I can only restart PF.
I noticed that pf had stuck at last night's 20:15 overlay.
2014-08-04 09_20_34.jpg
2014-08-04 09_20_34.jpg (22.99 KiB) Viewed 6510 times
The debug log shows:

Code: Select all

04/08/2014 08:58:37: OverlayScheduler: WARNING: Overlay 'Time is (exactly)@2014-08-04T09:00:00' not processed Current '_2015_81@2014-08-03T20:15:02' still running (Status (Shown) background thread still busy, Count=77).
04/08/2014 08:58:37: OverlayScheduler: WARNING: Overlay '_0900_36@2014-08-04T09:00:01' not processed Current '_2015_81@2014-08-03T20:15:02' still running (Status (Shown) background thread still busy, Count=77).
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radio42
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Re: Overlay stuck

Post by radio42 »

Thanks for the logs, they revealed the area/reason where/why the overlay got stuck.

The '_2015_81' overlay actually got stuck when creating the playback stream. Meaning opening the advert track (audio file) by the audio engine never actually returned.
That shouldn't happen, but I guess anything's possible.
Unfortunately I can not clearly tell why that happened!

Are you updating/downloading those file by any application/downloader?
I remember, that there was once a similar issue when using a certain version of the RTV-Downloader tool, as that tool never properly released a file handle and at a certain point the system was running out of handles...which resulted in a similar behavior.

What was the file format?
Next time it happens, please generate a dump file via Task Manager (note, that you must use the 32-bit version of the taskmgr.exe; located in C:\Windows\SysWOW64\taskmgr.exe) and upload that.
See here for details: http://blogs.msdn.com/b/tess/archive/20 ... chine.aspx
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hdradio
Posts: 625
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Location: Crete, Hellas
Re: Overlay stuck

Post by hdradio »

You have PM
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hdradio
Posts: 625
Joined: 10 Apr 2012 17:36
Location: Crete, Hellas
Re: Overlay stuck

Post by hdradio »

I AM NOT updating/downloading any file by ANY application/downloader.
That file is a simple mp3 256kbps 44100Hz
You can see at the log that this file had played normally many times that day.
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radio42
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Re: Overlay stuck

Post by radio42 »

I am sorry, but I do not see the filename or if it was changed/overwritten/updated in the past by any other process in the logs.

I can only see, that it got stuck while opening the advert file with the audio engine (bass) ... as said, the audio engine never returned from its 'OpenFile' call - which is not good!
And as said, to investigate why this happened, I would need a dump file (as explained above) to send that to the developer of the audio engine to investigate the real reason.
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radio42
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Re: Overlay stuck

Post by radio42 »

Can you please also post me the log entries for at around '2014-08-03 20:15:02' (+/- your show in advance time) when the overlay '_2015_81' was actually starting and being processed; as it seems, that this overlay was never effectively started and as such blocked the sub-sequent overlays...
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radio42
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Re: Overlay stuck

Post by radio42 »

Should now be fixed in v3.0.14.7!

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