Lost of dock Item on screen
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- Posts: 6
- Joined: 12 Jul 2016 11:15
Lost of dock Item on screen
I was using ProppFrexx when it crashed and gave an error which stayed on screen for a while, when I restarted ProppFrexx the items which are in the dock area did come on to screen, I tried clicking on the view ribbon to see that would bring any of them back on screen but that did not work. I also tried reset this also did not work, I then tried windows system restore (only back 2 days) this also did not work.
Can anyone help with this problem , should I uninstall clean my registry and install again?
Can anyone help with this problem , should I uninstall clean my registry and install again?
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- Posts: 6
- Joined: 12 Jul 2016 11:15
Re: Lost of dock Item on screen
hank you
There was no error recorded in log but have deleted layout files this did the job now have dock area back on screen
once again thanks
There was no error recorded in log but have deleted layout files this did the job now have dock area back on screen
once again thanks
Re: Lost of dock Item on screen
First please send me your "Error.log" file, which is contained in your ProppFrexx AppUserData folder, it should contain the error reason.
You'll find that here:
C:\Users\yourname\AppData\Roaming\radio42\ProppFrexx ONAIR\4.0
If that file doesn't contain any errors, I am afraid it was a more general system error, which is not directly related to ProppFrexx, you might locate this in your Windows Event Messages.
Then, please delete all .layout files in your ProppFrexx AppUserData folder and then try to restart ProppFrexx...
Maybe these files got corrupt during your crash?
Greets,
Bernd
You'll find that here:
C:\Users\yourname\AppData\Roaming\radio42\ProppFrexx ONAIR\4.0
If that file doesn't contain any errors, I am afraid it was a more general system error, which is not directly related to ProppFrexx, you might locate this in your Windows Event Messages.
Then, please delete all .layout files in your ProppFrexx AppUserData folder and then try to restart ProppFrexx...
Maybe these files got corrupt during your crash?
Greets,
Bernd
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution