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Your Ident-Number has changed

Posted: 08 Jun 2017 11:06
by Bumperke
After updating W7 i got this message, a bug?
PFREX05.jpg
Will

Re: Your Ident-Number has changed

Posted: 08 Jun 2017 11:35
by Bumperke
radio42 wrote: 08 Jun 2017 11:27 No, this is not a bug - of course not.
As explained in the docs and even in the message shown, when you change your hardware, OS or computer name, the Ident-Number will change and you need to request a new license key... all pretty normal.
Normally you are right with this exception. Nothing has changed. I just closed the computer overnight.
Powered this morning including this message. Again, everything is the same (except the date :))
Will
I'll provide the info you asked.
Will

Re: Your Ident-Number has changed

Posted: 08 Jun 2017 11:44
by Bumperke
radio42 wrote: 08 Jun 2017 11:40 Then you would be the first one in all the last 10 years where this happened without a reason... I assume there also one in your case.
You even said: after Updating W7... so maybe this update changed something secretly.
That is correct :roll:

Re: Your Ident-Number has changed

Posted: 08 Jun 2017 20:00
by radio42
Just look at the data you send me, but I am sorry to say, your computer name has changed ;-)
It changed from "PF-..." to "PROPPFREXX..." (I left the last digits out for security), but I guess you can agree, that name has changed... and that's why the Ident-Number has changed.
And I even doubt, that a W7 update will change your computer name?!

Re: Your Ident-Number has changed

Posted: 08 Jun 2017 21:27
by radio42
No, this is not a bug - of course not.
As explained in the docs and even in the message shown, when you change your hardware, OS or computer name, the Ident-Number will change and you need to request a new license key... all pretty normal.

Just send me (in a private message or via mail) your old registration data and your new Ident-Number...and I will provide you with a new key.

Re: Your Ident-Number has changed

Posted: 08 Jun 2017 21:40
by radio42
Then you would be the first one in all the last 10 years where this happened without a reason... I assume there also one in your case.
You even said: after Updating W7... so maybe this update changed something secretly.