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Transfer of License to a new PC (or new Ident-Number)

Posted: 20 Dec 2020 13:30
by radio42
If you need to transfer your license to a new PC (e.g. your old one is broken), or
to change you license to a new Ident-Number (in case of a hardware or change of your computer name), please send me your original registration mail you received (in order to deactivate it) plus send me the new ProppFrexx Ident-Number as shown at startup or in your registration dialog (once installed on the target machine).

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 26 Dec 2020 16:57
by Regulate
Bernd,

We're planning to do this in the near future, maybe next week. When is the best time to do this to get the new licence very quick? Cause in demo it generates that 10min. beep which is not acceptable on air :)

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 26 Dec 2020 17:24
by radio42
During working weekdays/working hours or you name me a proposed time.

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 26 Dec 2020 18:32
by Regulate
Ok thanks, will inform the team and see how we're going to do this :)

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 11 Feb 2021 17:35
by GuntherM
Hi Bernd,
Good to know, because I build an i7 machine for Propp, so I'm going to need a new ID very soon, thanks again :)

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 11 Feb 2021 18:59
by radio42
As written - write a mail to including the original/old registration data mail. Plus the new ProppFrexx Ident-Number.

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 27 Mar 2021 17:14
by Cabzy
Good Afternoon
Well I have already wiped my hard drive (due to a virus) and am now in the process of reinstalling my Proppfrexx only to realize I cannot use the same license.
I will need to send you the original registration info and the new ident-Number.
What email address do I send this and how long will this take.. I'm currently off air and had scheduled to be off for a few hours.. I know it will now be longer.

Thanks
CabzyB

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 27 Mar 2021 19:43
by radio42
The Ident-Number ONLY changes, when you change your hardware (e.g. CPU or Memory) OR when you change your computer name.
My eMail Address is given in all my posts...
If you need an urgent solution, a backup system might help and e.g. using the USB device registration mode (and of course a USB device with its own USB stick, which generates the same Ident-Number of the two PCs).

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 07 Jan 2023 13:15
by jbmusic
Hi Bernd, I have to transfer a licence to a new system. (old system is not relyable anymore)
I have 3 licence running with the same email and name...
How can i check the ident number of the system i would like to replace?
Do i click on the registration button on the "old" system to see the Ident nr ?

Re: Transfer of License to a new PC (or new Ident-Number)

Posted: 07 Jan 2023 13:37
by radio42
When you open the general settings dialog you find a Registration button at the bottom. Click on it and all your current registration data incl. the Ident-Number is shown.