After Update al Setups away

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DJSven
Posts: 21
Joined: 18 Apr 2020 10:46

After Update al Setups away

Post by DJSven » 19 May 2020 20:21

In Moment are gone

Layout
Events
File
Overlay
GPIO
Stream server

2h houers of hard work to get it to run

1 problem
were cane i get the old setings for event - this was 1 day hard work

the rest i set it now

and how cane i make a complet Backup for the future
This was not very Professional - sorry

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radio42
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Posts: 5991
Joined: 05 Apr 2012 16:26

Re: After Update al Setups away

Post by radio42 » 19 May 2020 21:08

The update does NOT touch or update any of your config work!
An update ONLY updates the installation folder of ProppFrexx ONAIR, i.e. in C:\Program Files\radio42\ProppFrexx ONAIR.

All your config files are located in your ProppFrexx AppDataUser folder, e.g. %appdata%\radio42\ProppFrexx ONAIR\4.0.

As such, it is impossible, that an update deletes any config files. Please take a look again...

To make a Backup you can either manually copy the files in your ProppFrexx AppDataUser folder plus any other folder where you store your script files, your Advert Storage Path etc.
Or you can also use the 'Backup' function located in the Tools ribbon tab (which only works on the same PC btw.).

DJSven
Posts: 21
Joined: 18 Apr 2020 10:46

Re: After Update al Setups away

Post by DJSven » 19 May 2020 22:18

I think thats right - but way set the system samething on default.
and i must setting the system new ?
is it normal ?

OK

witch flile is 4 events

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radio42
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Joined: 05 Apr 2012 16:26

Re: After Update al Setups away

Post by radio42 » 19 May 2020 23:15

I am afraid I do not understand what you say!?
What do you mean by "...but way set the system samething on default"?

The system events are stored in the file "ProppFrexx ONAIR.config" contained in the ProppFrexx AppDataUser folder.
Also note, that whenever a config file is saved, that a .bak file is created with the previous values.

DJSven
Posts: 21
Joined: 18 Apr 2020 10:46

Re: After Update al Setups away

Post by DJSven » 20 May 2020 09:46

Soory my english is not so fine. but you need it in english.

OK - i cane send you the file ProppFrexx ONAIR.config
alter the backup the file set it to default
all conigutatios ar away

but i have a idee

the have written i lost some times at a newstart of the Software my Layout
i thing the problem is at the closing the software

mybe i have see the installation of the software ist starting befor the running software is closed

i have with this a big problem - the poient is i must install the mixer now new - it is realy 1-2 day work

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radio42
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Joined: 05 Apr 2012 16:26

Re: After Update al Setups away

Post by radio42 » 20 May 2020 10:41

The update only starts when the running ProppFrexx instance is closed.
The ProppFrexx ONAIR.config file is not used or even held open while ProppFrexx is running or being closed.
Maybe you changed the user name and thus used a new config path?
Else an update can and will not delete a .config file.

Only the .layout files are written when ProppFrexx is closed.

Maybe there is also defect on your hard disk?
I can not tell from here. Maybe it was accidentally deleted by yourself? Maybe something else happened on your system, but as said ProppFrexx doesn’t touch any .config file when being closed or updated. So this can not be the reason!

Thijmen
Posts: 21
Joined: 16 Jul 2019 20:19

Re: After Update al Setups away

Post by Thijmen » 27 May 2020 18:41

Hi,

I also cannot access Streamer Server (or where you setup the streams...) since the update to 4.2.0.2. I am not sure which version I was running before. I can click the button in the ribbon but the tool window "Streaming Monitor" (where I can start/stop streams) does not show up.

Restoring layouts wont help me.

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radio42
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Joined: 05 Apr 2012 16:26

Re: After Update al Setups away

Post by radio42 » 27 May 2020 19:17

Try to close ProppFrexx.
Go to the ProppFrexx AppUserData folder.
Delete the file „Default.layout“.
And restart.

Thijmen
Posts: 21
Joined: 16 Jul 2019 20:19

Re: After Update al Setups away

Post by Thijmen » 27 May 2020 19:20

@radio42:
In my %appdata%/radio42/ProppFrexx ONAIR/4.0 folder I only have "Default.encoding" and "Default,.mixer". No "Default.layout" fil.e

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radio42
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Re: After Update al Setups away

Post by radio42 » 27 May 2020 19:42

Sorry my typo: the file is called "ProppFrexx ONAIR.layout" - delete this one and restart.

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