PFOA crash
PFOA crash
Last night while playing automated PFOA crashed.
From windows event log :
Running windows 10 pro 64bit with all updates installed.
From windows event log :
Code: Select all
Faulting application name: ProppFrexx ONAIR.exe, version: 4.0.1.32, time stamp: 0x57481ff9
Faulting module name: clr.dll, version: 4.6.1080.0, time stamp: 0x570c4ace
Exception code: 0xc00000fd
Fault offset: 0x00000000000e1e02
Faulting process id: 0x157c
Faulting application start time: 0x01d1b9094d3d8f06
Faulting application path: C:\Program Files (x86)\radio42\ProppFrexx ONAIR\4.0\ProppFrexx ONAIR.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: f323bbc1-8a68-4b3e-903a-6c7fe69c89b1
Faulting package full name:
Faulting package-relative application ID:
Code: Select all
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-30T20:35:04.795250800Z" />
<EventRecordID>5499</EventRecordID>
<Channel>Application</Channel>
<Computer>OnAir1</Computer>
<Security />
</System>
- <EventData>
<Data>ProppFrexx ONAIR.exe</Data>
<Data>4.0.1.32</Data>
<Data>57481ff9</Data>
<Data>clr.dll</Data>
<Data>4.6.1080.0</Data>
<Data>570c4ace</Data>
<Data>c00000fd</Data>
<Data>00000000000e1e02</Data>
<Data>157c</Data>
<Data>01d1b9094d3d8f06</Data>
<Data>C:\Program Files (x86)\radio42\ProppFrexx ONAIR\4.0\ProppFrexx ONAIR.exe</Data>
<Data>C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll</Data>
<Data>f323bbc1-8a68-4b3e-903a-6c7fe69c89b1</Data>
<Data />
<Data />
</EventData>
</Event>
Re: PFOA crash
Another user just reported this: viewtopic.php?f=7&t=1637
It is definitely a different error (as he gets a different exception); but I just thought, I give you a ping to maybe try this version as well:
So "Check for Beta-Versions..." to get the v4.0.1.39-beta
It is definitely a different error (as he gets a different exception); but I just thought, I give you a ping to maybe try this version as well:
So "Check for Beta-Versions..." to get the v4.0.1.39-beta
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
Re: PFOA crash
Unfortunately it was not ProppFrexx crashing, but the CLR (the .NET Common Runtime Language) while accessing your system. And as a system driver/component was crashing, of course ProppFrexx was crashing too, since it used your system.
The CLR unfortunately doesn't really tell us much which component/system driver it was accessing and which one was crashing, but I suspect either a network driver, the IO sub-system or the soundcard.
The CLR unfortunately doesn't really tell us much which component/system driver it was accessing and which one was crashing, but I suspect either a network driver, the IO sub-system or the soundcard.
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
Re: PFOA crash
Bernd I had this error many times and tonight I formatted my drive and reinstalled windows 10.
During installation I let my backup pc to run for a few hours.
Unfortunately the same error happened on my backup pc. It's also a clean windows 10 installation with only PFOA installed.
During installation I let my backup pc to run for a few hours.
Unfortunately the same error happened on my backup pc. It's also a clean windows 10 installation with only PFOA installed.
Re: PFOA crash
Hard to say what is causing this.
So far I do not have any other customer reporting something similar and as said if it is the same error it is a system driver error and not directly a ProppFrexx error.
Is it a similar hardware you are using as a backup?
So far I do not have any other customer reporting something similar and as said if it is the same error it is a system driver error and not directly a ProppFrexx error.
Is it a similar hardware you are using as a backup?
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
Re: PFOA crash
The backup pc has completely different hardware.
I have now reinstalled windows on my onair pc and see how it goes.
Edit:
googling error code I found some answers:
One says:
I have now reinstalled windows on my onair pc and see how it goes.
Edit:
googling error code I found some answers:
One says:
Another :According to the exception code(0xc00000fd), your application was crashed by StackOverflowException.
Starting with the .NET Framework 2.0, you can’t catch a StackOverflowException object with a try/catch block, and the corresponding process is terminated by default. Consequently, you should write your code to detect and prevent a stack overflow. For example, if your app depends on recursion, use a counter or a state condition to terminate the recursive loop.
So we can't do anything after crash happened. What we can do is review our code and change the code which would lead to crash.
Just for reference. I don't know if it helps.I resolved this issue. There was an infinity loop in my code. In some circumstances my code fall into infinite loop. Under the debuger I observed Stack Overflow exception. I repaired the code and now there is no error event in CLR.DLL.
Re: PFOA crash
No it does not help, as there can be any kind of error causes, as already explained.
And as said, if it would be a coding error within PF the error would look different.
And as said, if it would be a coding error within PF the error would look different.
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
Re: PFOA crash
No. It happens at random times when playing unattended.
Re: PFOA crash
Do you have any 'pattern' when exactly this happens on your system(s)?
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
Re: PFOA crash
Unfortunately even at my fresh new windows 10 installation and latest version of PF, PFOA crashes:
Code: Select all
Faulting application name: ProppFrexx ONAIR.exe, version: 4.0.1.41, time stamp: 0x5776f603
Faulting module name: clr.dll, version: 4.6.1080.0, time stamp: 0x570c4ace
Exception code: 0xc00000fd
Fault offset: 0x00000000000e90be
Faulting process id: 0xc64
Faulting application start time: 0x01d1d4277796410a
Faulting application path: C:\Program Files\radio42\ProppFrexx ONAIR\ProppFrexx ONAIR.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: 204ae3a5-01f8-4b83-b38d-8e356d4c2c15
Faulting package full name:
Faulting package-relative application ID: