issue with line-in feed
Posted: 24 Aug 2019 22:01
Hi All,
we are working with PF already for a few years.
Last year we also replaced our general play out (non stop / live feed treu line in) in the datacenter.
We have a strange issue during some of our live shows. This happends random expect 1 moment on wednesday aprox 20.59.00.
Normal we play nonstop as wel live shows true the regular program scheduler. thats looks like the pictures as enclosed.
We use always a script (see example pics) we start the script soft when the overlay scheduler has been finished.
So we have news and some pay off's, and afterwarts the program scheduler take over the regular live show.
When the live show start we use the line-in which automaticly fade's open. (mute/unmute). This works mainly fine, but now comes the issue... randomly he stops aprox 40 / 50 sec. before xx.59.40 muting the signal and the show is silent.
The line in is still on air, but the signal is already been muted. today we had once again a live show during the afternoon and around 12.58/59.xx as wel 13.58/59.xx we had this issue. When i look at the log of the program scheduler i thought this could be the cause of the issue, but i am not shure... (24-8-2019 12:58:44... around the time the program is muted) 24-8-2019 11:58:51: Program:LOZ Mattinee (LOZ Matinee), Start:24-8-2019 12:00:00, End:24-8-2019 12:59:59, Started:True
24-8-2019 12:58:44: Program:LOZ Matinee (LOZ Matinee), Start:24-8-2019 13:00:00, End:24-8-2019 13:59:59, Started:True
24-8-2019 13:58:46: Program:LOZ Matinee (LOZ Matinee), Start:24-8-2019 14:00:00, End:24-8-2019 14:59:59, Started:True
now my question is if there is somebody more having this issue, or is this something new?
I hope somebody can help me to solve this small issue we are facing.
Propfrexx 4.1.2.1 - 64 bits enterprise edition
system: Server HP DL 380 G 7, X5650 (2 processors) 32 GB mem.
OS: Windows Server 2012 R2 64 bit.
we are working with PF already for a few years.
Last year we also replaced our general play out (non stop / live feed treu line in) in the datacenter.
We have a strange issue during some of our live shows. This happends random expect 1 moment on wednesday aprox 20.59.00.
Normal we play nonstop as wel live shows true the regular program scheduler. thats looks like the pictures as enclosed.
We use always a script (see example pics) we start the script soft when the overlay scheduler has been finished.
So we have news and some pay off's, and afterwarts the program scheduler take over the regular live show.
When the live show start we use the line-in which automaticly fade's open. (mute/unmute). This works mainly fine, but now comes the issue... randomly he stops aprox 40 / 50 sec. before xx.59.40 muting the signal and the show is silent.
The line in is still on air, but the signal is already been muted. today we had once again a live show during the afternoon and around 12.58/59.xx as wel 13.58/59.xx we had this issue. When i look at the log of the program scheduler i thought this could be the cause of the issue, but i am not shure... (24-8-2019 12:58:44... around the time the program is muted) 24-8-2019 11:58:51: Program:LOZ Mattinee (LOZ Matinee), Start:24-8-2019 12:00:00, End:24-8-2019 12:59:59, Started:True
24-8-2019 12:58:44: Program:LOZ Matinee (LOZ Matinee), Start:24-8-2019 13:00:00, End:24-8-2019 13:59:59, Started:True
24-8-2019 13:58:46: Program:LOZ Matinee (LOZ Matinee), Start:24-8-2019 14:00:00, End:24-8-2019 14:59:59, Started:True
now my question is if there is somebody more having this issue, or is this something new?
I hope somebody can help me to solve this small issue we are facing.
Propfrexx 4.1.2.1 - 64 bits enterprise edition
system: Server HP DL 380 G 7, X5650 (2 processors) 32 GB mem.
OS: Windows Server 2012 R2 64 bit.