Cannot Connect and Activate Encoder

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sottovocestudios
Posts: 3
Joined: 23 May 2020 02:29

Cannot Connect and Activate Encoder

Post by sottovocestudios » 23 May 2020 02:37

Hello:
I am currently evaluating your software. First, I like your UI. However, I am having difficulty finding good tutorials such as this one https://www.youtube.com/watch?v=K_rMNo4tkJc
The tutorial is very detailed with the server I will be using (https://myradiostream.com/) and it works as the video shows. I would love to purchase your software. However, I cannot seem to even connect to the server. I am able to connect with winamp with shoutcast dsp without a problem. With your software I get a message stating that "encoder not active o cannot connect to the server". Please provide guidance.
Kindly
Richard (ERre) Vega

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radio42
Site Admin
Posts: 6117
Joined: 05 Apr 2012 16:26

Re: Cannot Connect and Activate Encoder

Post by radio42 » 23 May 2020 08:16

Please show your streaming server configuration of ProppFrexx (eg. a screenshot).
And indicate if it is SHOUTcast v1 or v2 Server you are trying to connect to.

sottovocestudios
Posts: 3
Joined: 23 May 2020 02:29

Re: Cannot Connect and Activate Encoder

Post by sottovocestudios » 23 May 2020 16:38

Thank you for your response. Enclosed please find an attachment of my server configuration.
The parameters are as follows:
Address / Host: s28.myradiostream.com
Stream Port: 26886
Streaming version: SHOUTcast v1

As I mentioned, I successfully connect to the server using winamp with shoutcast dsp using the same settings.
Kindly
Richard
Attachments
ProppFrexx ONAIR Server Config.JPG

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Michel67
Posts: 130
Joined: 28 Nov 2016 19:53

Re: Cannot Connect and Activate Encoder

Post by Michel67 » 23 May 2020 17:29

Hi,

I don't immediately see anything wrong.

-sc_serv.exe started up?
-password correct?
-encoder setting: Source correct?

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radio42
Site Admin
Posts: 6117
Joined: 05 Apr 2012 16:26

Re: Cannot Connect and Activate Encoder

Post by radio42 » 23 May 2020 17:32

But I do ;-)
You need to leave the field 'Stream ID' empty! As otherwise the SHOUTcast v2 protocol is used.
Click on the '?' icon at the very top right to get further help for each option.

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Michel67
Posts: 130
Joined: 28 Nov 2016 19:53

Re: Cannot Connect and Activate Encoder

Post by Michel67 » 23 May 2020 18:08

indeed! thumbs up :)

sottovocestudios
Posts: 3
Joined: 23 May 2020 02:29

Re: Cannot Connect and Activate Encoder

Post by sottovocestudios » 24 May 2020 02:55

Thank you very Much!!!!
You resolved my issue. :D

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