Overlay player not resuming playlist after finishing

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Maartenvn
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Joined: 21 Aug 2022 19:47
Overlay player not resuming playlist after finishing

Post by Maartenvn »

Hi Bernd

We are having issues with the Overlay Player on the latest version (v4.3.3.11).
After the Overlay is done playing the playlist does not automatically resume and there is silence.
Does the resuming of the playlist depend on how the Overlay is started? (auto play is off before starting the overlay player, or anything else)

The control option to disable autoplay after the Overlay player is disabled, so this should not be the reason why this is happening.

Thank you!
Maartenvn
Posts: 101
Joined: 21 Aug 2022 19:47
Re: Overlay player not resuming playlist after finishing

Post by Maartenvn »

Does the Start Type of the playlist program have anything to do with the starting of the playlist after the overlay player? This is set to "Auto" for all program entries.

The playlist also fails to resume with overlays in the middle of a program, so it shouldn't have anything to do with the program start type?
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radio42
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Re: Overlay player not resuming playlist after finishing

Post by radio42 »

I am pretty sure, that this is not a bug, since it works since various versions as expected and nothing was changed recently.

However, yes, the program start type might be relevant.
In addition the AutoPlay state might also matter e.g. when the current playlist is started manually (e.g. not by the program scheduler), or of Manual Live-Assist is set (it is assumed a manual operations) and the overlay is also not resumed automatically.
Why do you turn off AutoPlay yourself before the overlay? - the resume option in the overlay settings will do that automatically; e.g. when you start an overlay manually, you must also resume the playlist manually.

The Auto start type (when set to Auto) will use either 'Soft' or 'Manual' depending on the current 'AutoPlay' setting. In case of AutoPlay the 'Soft' start type will be used. In case AutoPlay is turned off, the 'Manual' start type will be used.
E.g. in your case, the Manual start type will apply - which then might prevent an automatic resume. As Manual means manual operations...

So set the start type to Soft and try again.

If you still have issues, please enable the 'Debug Logging' option in the general settings, section 'More Stuff' and test it again and after send me the generated "Debug....log" file.
And do not forget to disable the 'Debug Logging' option after.
Maartenvn
Posts: 101
Joined: 21 Aug 2022 19:47
Re: Overlay player not resuming playlist after finishing

Post by Maartenvn »

I changed the program type settings back to Soft, and I will see what this does.

Let me explain why one might turn off the AutoPlay manually. Let's say a DJ is live in the studio and they want to do a live intervention using the studio mics. They turn off the autoplay to stop playback and they start talking when the track finished. Now let's say an overlay becomes visible during the intervention, they can decide to play it right after the interview so they press the "PLAY" button on the overlay. In this case the overlay is started manually with the autoplay setting off beforehand.

We want to always automatically play the next track after an overlay, no matter how they start the overlay or how the autoplay setting is beforehand.

Perhaps there can be a checkmark on the overlay to disable/enable automatic resuming of the playlist after an overlay? There could be an option on the overlay to display this checkmark and a corresponding control command? (like the cancel or delay button option). In our case this checkmark should always be checked by default and the DJ can decide to uncheck it in specific live scenario's?

We use overlays heavily to make sure the DJ plays advertisement blocks around the correct scheduled time.
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radio42
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Re: Overlay player not resuming playlist after finishing

Post by radio42 »

If you want to always automatically play the next track after an overlay, no matter how they start the overlay or how the autoplay setting is beforehand - use the Soft start type!

Auto is not what you want and need. It is that simple, as the start type does exactly that.

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