KERNELBASE.dll Error

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Lex78
Posts: 3
Joined: 15 Sep 2021 23:33
KERNELBASE.dll Error

Post by Lex78 »

After several hours of non-stop running, Proppfrexx crashes. the error message I read in eventviewer:

Application: ProppFrexx ONAIR.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
at System.Drawing.Icon.Initialize(Int32, Int32)

-------------

Faulting application name: ProppFrexx ONAIR.exe, version: 4.3.5.1, timestamp: 0x64202082
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2728, timestamp: 0xe7e53a4e
Exception code: 0xc000041d
Margin of error: 0x000000000002cd29
Error process ID: 0x2080
Application start time with error: 0x01d97dfa99865b60
Path to Faulting Application: C:\Program Files\radio42\ProppFrexx ONAIR\ProppFrexx ONAIR.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 3199c06e-3539-40ef-a673-8caff819f67f
Full package name with error:
Relative application ID of package with error:

Maybe someone has a solution ;-)
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radio42
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Re: KERNELBASE.dll Error

Post by radio42 »

Unfortunately a kernelbase error is a rather generic error, which can be caused by many reasons, from real application errors up to errors on your OS or hardware (like memory issues or errors on the file system), system drivers (like e.g. graphics or sound drivers) or other DLLs in use (e.g. external DSP/VSTs) etc.

To get more info, ProppFrexx writes any internal error to a log file called "Error.log" which is located in the ProppFrexx AppUserData folder (e.g. "%appdata%\radop42\ProppFrexx ONAIR\4.0") - please send this entire file to me.
The error happened at 04.05.2023 19:44:15 - so there must be a related entry in this file.
If there is no such entry, this simply indicates, that the error happened outside of ProppFrexx, e.g. in a driver or the hardware.
Lex78
Posts: 3
Joined: 15 Sep 2021 23:33
Re: KERNELBASE.dll Error

Post by Lex78 »

I have sent the error.log file.

I've had the system off for a few months. When switching on, I then first performed the updates of PF.
This was from version 4.3.3.8 (Dec 22) to 4.3.3.11 (Feb 23).
after that I couldn't get it stable to run non-stop for a longer period of time. This was not a problem before.
Good to know is that there have been no further changes to the hardware or other software.

I'll be happy to await your findings.
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radio42
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Re: KERNELBASE.dll Error

Post by radio42 »

Thanks for sending the error.log.

Will need some time to investigate.
But it actually looks, like the new program was about to start at 19:43:18 resp. 19:43:18, which can not be created, as a Windows-Handle could not be created.

The same error already happened in the v4.3.4.5 and now in the v4.3.5.1.

This is quite strange! And the error also looks very strange and only indicates an issue in the .Net environment.
So it could be, that due to an Windows update, the installed .Net Framework on your machine got unstable.

Can you maybe try to reinstall the entire .Net Freamework from here: https://support.microsoft.com/topic/mic ... 3c3e7495e0

Many Greets,
Bernd

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