Transfer of License to a new PC (or new Ident-Number)

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Vladimir
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Joined: 15 May 2020 09:31
Re: Transfer of License to a new PC (or new Ident-Number)

Post by Vladimir »

jbmusic wrote: 07 Jan 2023 13:15 Hi Bernd, I have to transfer a licence to a new system. (old system is not relyable anymore)
I have 3 licence running with the same email and name...
How can i check the ident number of the system i would like to replace?
Do i click on the registration button on the "old" system to see the Ident nr ?
If we change the RAM for more gb change ident number ? for example from 8gb to 16 or 32 gb ram ?
Vladimir
Posts: 31
Joined: 15 May 2020 09:31
Re: Transfer of License to a new PC (or new Ident-Number)

Post by Vladimir »

Another question, if for example we loose the first email, also the domain etc because a new company by all ??? how it's possible to install on a new machine ?
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radio42
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Re: Transfer of License to a new PC (or new Ident-Number)

Post by radio42 »

Additional RAM should not change the Ident-Number.

If you loose everything I can not guarantee to identify your ‚old‘ license, which I need to deactivate it - I can only try. Eg. make a copy of your license data.
Vladimir
Posts: 31
Joined: 15 May 2020 09:31
Re: Transfer of License to a new PC (or new Ident-Number)

Post by Vladimir »

Vladimir wrote: 28 Jun 2023 12:59
jbmusic wrote: 07 Jan 2023 13:15 Hi Bernd, I have to transfer a licence to a new system. (old system is not relyable anymore)
I have 3 licence running with the same email and name...
How can i check the ident number of the system i would like to replace?
Do i click on the registration button on the "old" system to see the Ident nr ?
If we change the RAM for more gb change ident number ? for example from 8gb to 16 or 32 gb ram ?

Esactly we upgrade RAM to 32gb and no problem !
Vladimir
Posts: 31
Joined: 15 May 2020 09:31
Re: Transfer of License to a new PC (or new Ident-Number)

Post by Vladimir »

radio42 wrote: 28 Jun 2023 22:02 Additional RAM should not change the Ident-Number.

If you loose everything I can not guarantee to identify your ‚old‘ license, which I need to deactivate it - I can only try. Eg. make a copy of your license data.

Ok, maybe you need the info on screen appear general settings REGISTRATION WINDOWS ? here are all info
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radio42
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Re: Transfer of License to a new PC (or new Ident-Number)

Post by radio42 »

If that contains all current license data, that would be fine.
Vladimir
Posts: 31
Joined: 15 May 2020 09:31
Re: Transfer of License to a new PC (or new Ident-Number)

Post by Vladimir »

radio42 wrote: 29 Jun 2023 22:12 If that contains all current license data, that would be fine.
do you have a email ? , i can send you a screen shot ...
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radio42
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Re: Transfer of License to a new PC (or new Ident-Number)

Post by radio42 »

Of course, this is given in your original registration mail as well as our web site!
Vladimir
Posts: 31
Joined: 15 May 2020 09:31
Re: Transfer of License to a new PC (or new Ident-Number)

Post by Vladimir »

radio42 wrote: 30 Jun 2023 07:22 Of course, this is given in your original registration mail as well as our web site!
OK, i will take a screnn shot, but where i can send to you ? email address ??? proppfrexx@radio42.com this ?
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radio42
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Re: Transfer of License to a new PC (or new Ident-Number)

Post by radio42 »

Yes, that mail is ok.

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