Proppfrexx not launching anymore
Proppfrexx not launching anymore
Hi !
Nothing has changed in my setup but from one day to another, Proppfrexx now stays blocked on "please wait, restoring layout" and never launches.. Any idea how I can make it run again ?
Q.
Nothing has changed in my setup but from one day to another, Proppfrexx now stays blocked on "please wait, restoring layout" and never launches.. Any idea how I can make it run again ?
Q.
Re: Proppfrexx not launching anymore
Please try to delete the file called "ProppFrexx ONAIR.layout" (contained in your AppUserData folder), it probably got corrupted, maybe due to a harddisk defect?!
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
-
- Posts: 30
- Joined: 10 Feb 2017 14:20
Re: Proppfrexx not launching anymore
Hi. I have a guy that's doing remote voicetrack, where this keeps happening (please wait, restoring layout).
I don't know the state of the PC, but this is the only error he keeps getting, everything else is ok. I remove the ONAIR.layout file, and everything is fine for a month.
Is there any details I can provide you with, Bernd, that can help us resolve the issue?
Thanks.
I don't know the state of the PC, but this is the only error he keeps getting, everything else is ok. I remove the ONAIR.layout file, and everything is fine for a month.
Is there any details I can provide you with, Bernd, that can help us resolve the issue?
Thanks.
Re: Proppfrexx not launching anymore
I don't think so; he maybe should check his hard disk - maybe a defect there?
Else I wouldn't know where to look at.
Typically the .layout file got corrupted (I guess) and if that is the case it wouldn't even make sense to send that to me.
Each .layout is dependent on the attached monitors and graphics card - so, as that is even different for me; I couldn't even test his .layout file.
Does he maybe use a laptop and uses different external devices while moving around?
Else I wouldn't know where to look at.
Typically the .layout file got corrupted (I guess) and if that is the case it wouldn't even make sense to send that to me.
Each .layout is dependent on the attached monitors and graphics card - so, as that is even different for me; I couldn't even test his .layout file.
Does he maybe use a laptop and uses different external devices while moving around?
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
-
- Posts: 30
- Joined: 10 Feb 2017 14:20
Re: Proppfrexx not launching anymore
Hi, it isn't a laptop, and I've just checked the HD for errors with the HD vendors own program. No errors.
I think I'll wait until it happens again, maybe we can learn something from the broken file.
I think I'll wait until it happens again, maybe we can learn something from the broken file.
Re: Proppfrexx not launching anymore
Yes. Send it to me, if it happens again...
Bernd - radio42
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution
ProppFrexx ONAIR - The Playout and Broadcast Automation Solution