Sometimes starts both players together

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alesradiob
Posts: 13
Joined: 01 Sep 2021 09:45
Sometimes starts both players together

Post by alesradiob »

Hello,

please help. After few months of perfect funcitonalities of Proppfrexx we face first problem. And I totally dont know where the problem could be.

Last week, some of our scheduled shows started to play from both DJ players at once. Show start and both players are played. Strange is that it was happening only at 2 of our shows (the rest was correct).

Today it started to do the same thing even at Overlays (our news are playing twice - you can see small echo).

Our Proppfrexx is connected to DR Airlite.. So I thought that it could be connected with "fader start of DJ player" but now, when it is happpening even with overlays, I absolutely dont know, where the problem could be.

Please could you help?

Thank you
best regards
Ales
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radio42
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Posts: 8295
Joined: 05 Apr 2012 16:26
Location: Hamburg, Germany
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Re: Sometimes starts both players together

Post by radio42 »

That indeed seems to be very strange, as I did not experience that since many years. There was once a bug, but that was fixed many years ago.

So your guess related to DnR might be a possibility.
But to figure that out resp. get more insights, please try to activate the ‚Debug Logging‘ in the general settings, section More Stuff.
This creates a Degug_…log file in the AppDataUser file with a lot of info about internal things…
Once the issue occurs, please send me that file (zipped) with the exact time when the issue happens. And deactivate the Debug Logging again, as it might generate a lot of data.
Hopefully I can find any reason for your case.
alesradiob
Posts: 13
Joined: 01 Sep 2021 09:45
Re: Sometimes starts both players together

Post by alesradiob »

Hi,

thank you. Here is the log file:
https://www.dropbox.com/s/fyskthmaziu7h ... 7.log?dl=0

Problem appeared yesterday on 7. 4. 2022 at 21:00 (both players were started at once).

please could you help?

Thank you
Ales
User avatar
radio42
Site Admin
Posts: 8295
Joined: 05 Apr 2012 16:26
Location: Hamburg, Germany
Contact:
Re: Sometimes starts both players together

Post by radio42 »

I found your issue. But this is related to you starting the 2 players simultaneously yourself.
Here is the related sequence:

Code: Select all

07.04.2022 21:00:00: DispatchCommand: MIXER_OUTPUT_REC_ON ONAIR|C:\Users\Radio B\radiob-recordings\MalyPatek_04.mp3
07.04.2022 21:00:00: DispatchCommand Reply: OK
07.04.2022 21:00:00: DispatchCommand: EXEC_COMMAND2 0|Equals(0)|PLS_CURRENT_PLAY_A
07.04.2022 21:00:00: DispatchCommand Reply: OK
07.04.2022 21:00:00: DispatchCommand: PLS_CURRENT_PLAY_A 
07.04.2022 21:00:00: DispatchCommand Reply: OK
07.04.2022 21:00:00: DJPlayerReport: Player=A, Event=TrackPlay: Maly poatek_31.03.2022
07.04.2022 21:00:00: DispatchCommand: EXEC_SEND_DRAIRLITE_SETTRACKSTATE 4|1
07.04.2022 21:00:00: DispatchCommand Reply: Dispatched remotely
07.04.2022 21:00:00: DispatchCommand: EXEC_SEND_DRAIRLITE_REMOTEON 4|1
07.04.2022 21:00:00: DispatchCommand Reply: Dispatched remotely
07.04.2022 21:00:00: DispatchCommand: EXEC_COMMAND2 0|Equals(0)|PLS_CURRENT_PLAY_B
07.04.2022 21:00:00: DispatchCommand Reply: OK
07.04.2022 21:00:00: DispatchCommand: PLS_CURRENT_PLAY_B 
07.04.2022 21:00:00: DispatchCommand Reply: OK
As you might see, you are sending 2 conditional control-commands (EXEC_COMMAND2) at the same time:
PLS_CURRENT_PLAY_A
and
PLS_CURRENT_PLAY_B

These control-commands do start the 2 DJ Player A and B manually.
Unfortunately the log does not tell me from which event you issued the commands, but I assume you know your configuration where you added those conditional commands.


Beside the above, there seems to be a few other config issues:
- there are really many many OSC remote server output not started errors - i.e. you did not start OSC
This makes it almost impossible to find anything
- a lot of WebException happen, e.g. you send a web request to a wrong URL

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